The IT & Support Specialist will manage and maintain IT infrastructure, ensure smooth operation of digital solutions, and provide technical support to clients and staff across multiple markets. They will troubleshoot issues, maintain security, and assist in deploying new systems.
Key Responsibilities & Duties
Provide technical support for hardware, software, and network issues.
Maintain and monitor IT systems for performance and security.
Implement cybersecurity best practices.
Assist in deploying digital solutions for clients.
Document IT procedures and incidents.
Support multi-market operations and remote teams.
Technical Skills Required
Strong knowledge of networking, operating systems, and hardware.
Experience in IT support for multi-market environments.
Knowledge of cybersecurity practices.
Familiarity with cloud platforms (AWS, Azure, Google Cloud).
Soft Skills Required
Problem-solving and troubleshooting skills.
Patience and communication.
Adaptability across different tech environments.
Core values: Honesty, Loyalty, Passion, Love Learning.
Academic or Trade Qualifications
Bachelor’s in IT, Computer Science, or related field.
